
We have partnered with DrDoctor to support sending digital communications about your care. Patients will receive text message and/or email reminders about upcoming outpatient appointments they have at the hospital. Text messages may also now be used for information relating to appointment bookings.
If you are waiting for an appointment, we will contact you as soon as one becomes available. You will receive a letter confirming your appointment but may also receive a telephone and text confirmation too (depending on the clinic and booking timeframe).
For last-minute cancellations, we are now sending texts to eligible patients to offer short-notice appointment slots. The text will include information about the available appointment, and patients who are free to attend the short-notice slot will need to ring the number listed on the message to confirm their availability. This approach will only be used for short-notice slots that become available and therefore will be filled on a first come first served basis.
Text messages will come from the number 07860 039092.
Emails will come from no-reply@drdoctor.co.uk
All patients are automatically opted in to receiving digital communication, including these appointment texts. Please make sure the team you are seeing have the correct contact details for you so you can access this service.
Opting out of notifications from DrDoctor means that you will not receive any digital notifications relating to any features of DrDoctor. This includes Text notifications, Digital Letters, Digital Assessments and Video Consultations.
For guidance on how to opt back in, please read this document.
Our staff at Âé¶¹¹ú²ú District Hospital have long been well regarded for the quality of care and treatment they provide for our patients and for their innovation, commitment and professionalism. This has been recognised in a wide range of achievements and it is reflected in our award of NHS Foundation Trust status. This is afforded to hospitals that provide the highest standards of care.